Please find two versions of the academic calendar in the links below, one for students within the School of Nursing and Midwifery and Allied and Community Health and one for all other students. Additionally, we have provided some key dates for the remainder of academic year 23/24, including January start students.
Apprentice Welcome Information
Welcome to the Apprentice Welcome Information page! Here, you'll find everything you need to kickstart your apprenticeship. Explore key details of your time at LSBU, important guidelines, and helpful resources to get you up to speed quickly. Let this page be your guide as you begin your journey!
APTEM Training
"Mandatory Training" & "Onboarding Training" are for apprentices at different stages. Onboarding is for applicants. Mandatory training is for new starters who will be brought up-to-speed on using APTEM, which will start in October.
Training Session:
Apprentice Guide
Explore our apprentice guide here!
Apprentice Inductions
Join our 60-minute Microsoft Teams meeting to explore key aspects of the apprenticeship journey. We'll cover:
- Structure of the apprenticeship
- On-programme learning and off-the-job hours
- Knowledge, Skills, and Behaviours (KSBs)
- How to integrate on-the-job and off-the-job learning
- Progress reviews, Gateway, and End Point Assessment (EPA)
This is a great opportunity to deepen your understanding of how apprenticeships work, ask questions, and ensure you're well-prepared for the full journey. Don't miss out on this informative session!
Register to attend here!
Off-The-Job Learning
Apprenticeships must last a minimum of 12 months and involve off-the-job training. This off-the-job training requirement is measured over the course of an apprenticeship (as opposed to over an academic year). The off-the-job training is an essential part of an apprenticeship and therefore must take place during employed time.
Off-the-job training is defined as learning which is undertaken outside of the normal day-to-day working environment and leads towards the achievement of an apprenticeship. This can include training that is delivered at the apprentice’s normal place of work but must not be delivered as part of their normal working duties. The off-the-job training must be directly relevant to the apprenticeship standard, teaching new knowledge, skills and behaviours required to reach competence in the particular occupation.
What this includes:
- The teaching of theory (lectures, simulation exercises, online learning etc.)
- Practical training (shadowing, mentoring, industry visits, attendance at conferences)
- Learning support and time spent writing assignments
What this does not include:
- Progress reviews
- Training which takes place outside of apprentice's paid working hours
- Training to acquire skills, knowledge and behaviours that are not required in the apprenticeship standard.
All off-the-job training must take place during paid hours. Apprentices may choose to spend additional time on training outside their paid hours, but this must not be required to complete the apprenticeship. We will provide a means of tracking the off-the-job by way of an online portfolio.
Mandatory E-Learning Module
All apprentices, that have access to APTEM, must complete a new Aptem e-learning module. This module has been developed by LSBU working with external colleagues to provide you with the best opportunity to progress and achieve. The short training will cover the following: What is an apprenticeship, what's the standard and KSBs and how to develop them in the workplace, what is endpoint assessment, what is off-the-job learning, safeguarding, Prevent and British Values.
This short training will take no longer than 30 minutes to complete. It is compulsory and we will monitor compliance with this.
The training is available as a task in your learning plan. Please log in to Aptem, locate the Apprenticeship Essential Knowledge task in your Learning Plan, and follow the instructions to complete it. Please ensure that you record the completion of the module on Aptem.
If you do not have access to Aptem please check the junk/spam inbox of your personal email for an activation link, if you are unable to locate this please contact apprenticeships@lsbu.ac.uk
Let us know the support you require
LSBU is committed to ensuring that students with any disability have equal access to all teaching and learning – and an equal opportunity to show their skills, reach their potential and excel in their chosen field.
If you have a disability or want to be screened for a specific learning difference, get in touch with our Disability and Dyslexia Support Team.
Contact the Disability and Dyslexia Support Team
We also offer pre-entry mental health support to relevant students. If you think this might be you, check out this article: What pre-entry mental health support is available?
Become an LSBU Ambassador
We are inviting you to become an ambassador for LSBU Apprenticeships. This will be an exciting opportunity to share your apprenticeship journey through written and video case studies, attending events or sitting on a panel.
If you are interested, please complete the form below and we will be in contact.
Association of Apprenticeships
Join your apprentice community – through our partnership with the Association of Apprentices, you are now eligible for a free membership
We are delighted to share that London South Bank University has partnered with the Association of Apprentices (AoA), a membership organisation that connects apprentices across the UK via a dedicated social and professional networking platform. Through our partnership, you are now eligible for a free AoA membership.
At London South Bank University, we are committed to providing you with excellent experiences and helping you to achieve the best outcomes. In working with AoA, we will provide you with access to social and professional networks, learning, guidance, and support to enhance your journey.
What does this mean for you?
You can get free access to the following:
- Connect with a community of other apprentices
- Build your professional network
- Get information, advice, and tips to help during your apprenticeship
- Advice to help you get assessment ready and successfully complete your apprenticeship
- Great content that you can use as part of your 20% off-the-job training
- Insight from experts and leaders across different sectors and specialisms
- Support with life skills, mental health and well-being and soft skills development
- Free events both online and in person
Getting Started
It’s really easy – all you have to do is sign up using London South Bank University’s unique link:
- Step 1 – Click here to register
- Step 2 – Complete your registration details in a few minutes
- Step 3 – Get instant access to all AoA’s networking platforms and learning resources
- Step 4 – Download the apps for Connect and Learn to access services on the go!
Personal Development Plan: understanding apprentices’ needs
Proactive, personalised and insight generating - the personal development plan for apprentices is a survey that apprentices take at regular intervals throughout their time with us. It helps us understand what apprentices’ needs are.
No one feels confident about all areas of academic and student life at first. It's normal to want to find out more about different aspects of support and to make the most of the services available to them, as and when they need them – which is where the Personal Development Plan (PDP) comes in.
The Personal Development Plan allows apprentices to maximise their success, realise their potential and achieve their goals. The PDP consists of a series of questions to help assess their areas of need, with a bespoke action plan generated once they have submitted their responses.
Apprentices don't have to complete it all in one go, and they can update it at different times during their apprenticeship journey, so their plan grows and develops as they do.
How to complete the PDP
To access the Personal Development Plan:
- Apprentices to log in to their MyAccount (if they haven't already done so)
- select the 'MY SUPPORT' tab from the top of the MyAccount homepage
- select the 'Get what you need: Personal Development Plan' panel
- from here, they will be able to complete the survey questions or update their existing answers and save their changes.
The PDP survey is divided into three sections:
- About you
- Strengths and areas for development
- Your goals.
Each section of the survey contains a series of statements for apprentices to respond to, from 'strongly agree' to 'strongly disagree'. Once they have submitted their responses, they will be able to view their Personal Development Plan. This might include links to helpful resources, or a task to book an appointment with one of our teams.
Apprentices will also be able to see responses summarised in a personal development chart, which is a handy way to see how confident they are in each area, as well as how this might change over time.
Progress Reviews
This is a reminder that you must book your Progress Reviews with your skills coach. Apprenticeship Progress Reviews must take place every 12 weeks as a minimum, as a requirement of the Apprenticeship Funding. If you are unsure of your skills coach, please contact your course director.
Benefits for Apprentices at LSBU
- TfL Apprentice Oyster Card: Get 30% off adult-rate Travelcards and Bus & Tram Pass season tickets. You will be sent an email in November with all relevant information on how to apply. Please do not apply before you receive this email or your application will be rejected and you will need to pay again.
- NUS: TOTUM continues to offer fantastic student discounts and offers on a wide range of top brands and local independents, and adds new features and content that powers you up to get ahead and go further
- BUCS British Universities & Colleges Sport (BUCS): LSBU recently signed up to BUCS universal Gym which mean that if students sign up at the LSBU Gym, they can also access any other UK university gym. (As long as that university is a BUCS member.)
Changing jobs whilst on an Apprenticeship
If you are looking to move employer, you MUST reach out to the Apprenticeship Team prior to accepting the job offer to ensure the new employer has the infrastructure and understands the legal and financial responsibility of working with the apprentice and LSBU.
Apprentice Attendance Logging
This a reminder that apprentices are responsible for logging their attendance on campus by using their ID cards to access buildings and my LSBU App to ‘check in’ to lectures.
Although some Lecturers may take paper-based registers (which apprentices are encouraged to sign), the app check-in system is used to generate attendance reports that are shared during reviews and with employers.
You can follow these simple instructions.
Or watch this short how-to video.
Student IT Support are here to help if you have issues downloading or using the myLSBU app. Or use the "App feedback" tile on the app to let us know more.
Technology at LSBU
We will provide you with free software to support your studies, so check the software list before buying your own personal copies.
If you want to brush up on your digital skills before you start, our Digital Skills Centre has a number of courses available at low cost.
My LSBU
You should download the myLSBU app before you arrive. As well as giving you access to a huge range of services and information, you will need it to check-in to classes. Before you enrol, you can sign in as a New Student but can switch to the full Student profile once you have enrolled.
Get the most from the MyLSBU student portal by downloading the app version available for Android phones and tablets, as well as iPhones and iPads.
One tap access to all your most used sites:
- Timetable
- Attendance and Check-in
- Moodle
- Password Help and Student IT Support
- Library account and resources
- Student IT Support
- Eating and drinking on campus
- Book a Group Study Room
- Key Dates
Forgotten or lost student ID card
If you forget to bring your student ID card to campus, you can ask for a 'day pass' at the LSBU Hub reception desk.
If you want to borrow any items, go to the help desk with your 'day pass' - please check opening times first.
If you have lost your student ID card, you can order a new one online here, please remember to let the Library know so they can update your record with the new card so that you can continue to use the self-issue machines.
Safeguarding at LSBU
It’s everyone’s responsibility
LSBU is committed to the safety and well-being of all students, staff and visitors. We recognise our particular duties of care towards children and adults at risk who study at, work at, attend or visit LSBU. We believe that individuals of all ages have a right to learn, work and develop in a safe environment.
Safeguarding is the responsibility of everyone in the University community. We all have a role in keeping ourselves and each other safe. We all have a duty to act if we are concerned for the well-being of someone else.
You can read LSBU’s Safeguarding Policy on our Policies and Procedures page.
How to report a safeguarding concern
You may be concerned about yourself or someone else – you’re not on your own and there’s always someone to talk to. You can share your concern and access support in the following ways:
- Talk to the Wellbeing team – access support through MyAccount (select ‘my support’ to book an appointment with the team), email studentwellbeing@lsbu.ac.uk , or call via the Student Life Centre on 0207 815 6454.
- Email helpsafeguard@lsbu.ac.uk. Emails are received by one of the University’s Designated Safeguarding Officers. Your concerns will be taken seriously and responded to.
- Visit LSBU’s Report and Support pages for specific and expert advice and support relating to hate, harassment, or sexual violence.
- Prevent | London South Bank University (lsbu.ac.uk)
Student Life at LSBU
Students' Union
South Bank Students’ Union, (SBSU) is the centre of student life on campus and home to a number of key services and activities designed to help you get the most out of your student experience. Coming to university is about more than getting a degree, it’s a time for you to develop your passions and bring those dreams to life. From clubs to events, academic support and representation, our Students’ Union is a community for everyone.
Start making friends and connections
You don't need to wait for your first day to start to meet people. Break the ice and make friends ahead of September by joining our online community.
LSBU Active
We bring together educational opportunities and quality sports services through our facilities, taught courses and research
Campus Map
As you are visiting our Southwark Campus, you may wish to use our downloadable campus map (PNG File 466 KB). For information on accessibility, see our DisabledGo access guides.
Please note that locations are written as K-101, the first letter(s) is the building and the number is the room number. For example, BR-101 is Borough Road Building room 101.
You can also find information on travel to LSBU
When to contact the Apprenticeship Team
Call us on 020 7815 5767
Email: apprenticeships@lsbu.ac.uk
Web: www.lsbu.ac.uk/study/apprenticeships/contact-us
Online enquiry form: www.lsbu.ac.uk/business/apprenticeships/contact-us
Ensure to contact the Apprenticeship Team of any of the following changes:
- Change in working hours
- Change of circumstances
- Change in job role
- Change of employer
If you have any queries or concerns regarding the following, please do not hesitate to contact them for advice on:
- The off-the-job training requirements
- APTEM queries
- Health & Safety concerns
In this section
- What is an apprenticeship?
- Why apprenticeships?
- Intermediate and Advanced Apprenticeship Standards
- Higher and Degree Apprenticeship Standards
- How to apply
- Eligibility requirements
- Apprenticeship vacancies
- Apprenticeships Student Guide (PDF document)
- Apprenticeships Customer Services Charter (PDF document)
- Register your interest for Apprenticeship courses
- Induction and delivery days for apprenticeships (PDF document)
- Apprentice Welcome Information
- Contact us